Privacy Policy

Rivelle Group Ltd  ·  Last updated: 28 July 2026

1. Who we are

Rivelle Group Ltd ("Rivelle", "we", "us", "our") is a company registered in England and Wales.

Registered office: Lex Secretaries Ltd, 3 Rotherbrook Court, Bedford Road, Petersfield, United Kingdom, GU32 3QG

Studio address: The Long Barn, Duncton Mill, Dye House Lane, Petworth, GU28 0LF

Email: info@rivellegroup.com

Rivelle Group Ltd is the data controller for the personal information collected through this website. We take your privacy seriously and are committed to handling your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. What information we collect

We collect personal information when you submit an enquiry or contact form on our website. The information collected includes:

  • Full name
  • Email address
  • Phone number
  • Your message or enquiry

We do not collect any sensitive or special category personal data through our website.

3. How we use your information

We use the information you provide to:

  • Respond to your enquiry or request
  • Communicate with you about your project or interest in our services
  • Send you marketing communications where you have given your consent to receive them

We will only use your personal data for the purposes for which it was collected, unless we reasonably consider that we need to use it for another reason compatible with the original purpose.

4. Legal basis for processing

We process your personal data on the following legal bases:

  • Legitimate interests — to respond to enquiries and communicate with prospective and existing clients
  • Consent — where you have opted in to receive marketing communications from us

Where we rely on consent as our legal basis, you have the right to withdraw that consent at any time.

5. Email marketing

If you have opted in to receive marketing communications from us, we may contact you with news, updates and information about our services. You can unsubscribe at any time by clicking the unsubscribe link in any email we send, or by contacting us directly at info@rivellegroup.com.

We will not share your details with third-party marketing organisations.

6. Third-party services

Our website uses the following third-party services which may process your data:

  • WordPress — our website is built and hosted on WordPress. Please refer to the WordPress privacy policy for further information.
  • Google Maps — our website uses Google Maps to display our studio location. Google may collect data in accordance with their own privacy policy, available at google.com/privacy.
  • Google Analytics — we use Google Analytics to understand how visitors use our website. This service uses cookies to collect information in an anonymised form, including the number of visitors, where visitors have come from and the pages they visited. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on.

We recommend reviewing the privacy policies of these third-party services for full details of how they handle your data.

7. Cookies

Our website uses cookies to improve your experience. Cookies are small text files placed on your device that help us understand how our website is used. We use:

  • Essential cookies — necessary for the website to function correctly
  • Analytics cookies — to help us understand how visitors interact with our website (Google Analytics)
  • Third-party cookies — set by services such as Google Maps

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

8. How long we keep your data

We retain personal data collected through our contact forms for as long as is necessary to respond to your enquiry and for a reasonable period thereafter, in case of any follow-up correspondence. Where you have consented to marketing communications, we will retain your data until you unsubscribe or withdraw your consent.

We will securely delete your personal data when it is no longer required.

9. Your rights

Under UK GDPR, you have the following rights in relation to your personal data:

  • The right to access — you may request a copy of the personal data we hold about you
  • The right to rectification — you may ask us to correct any inaccurate or incomplete data
  • The right to erasure — you may ask us to delete your personal data in certain circumstances
  • The right to restrict processing — you may ask us to limit how we use your data
  • The right to data portability — you may request your data in a structured, machine-readable format
  • The right to object — you may object to our processing of your data where we rely on legitimate interests
  • The right to withdraw consent — where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@rivellegroup.com. We will respond to your request within one month.

10. Complaints

If you have concerns about how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.

ICO website: ico.org.uk  ·  Helpline: 0303 123 1113

We would, however, appreciate the opportunity to address your concerns directly before you approach the ICO. Please contact us in the first instance at info@rivellegroup.com.

11. Changes to this policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. The date at the top of this page indicates when the policy was last updated. We encourage you to review this policy periodically.

12. Contact us

If you have any questions about this privacy policy or how we handle your personal data, please contact us:

Rivelle Group Ltd

The Long Barn, Duncton Mill, Dye House Lane, Petworth, GU28 0LF

info@rivellegroup.com

01798 651 600